Terms and Conditions
Millie Boutique Sydney – Terms of Service
1) Introduction
1.1 These Terms and Conditions apply to your use of our website and the purchase of products offered through Millie Boutique Sydney.
1.2 Defined terms and interpretations used throughout these Terms are outlined in Section 26.
2) Acceptance
2.1 By using our website or purchasing a product from Millie Boutique Sydney, you confirm that:
(a) You are a natural person aged 18 years or older
(b) You have the legal authority to enter into a binding contract with us
(c) No law or regulation prevents you from doing so
2.2 We may request written confirmation of your authority to accept these Terms.
2.3 You also confirm that you have not:
(a) Been convicted of any internet or computer-related offense
(b) Previously had access or product purchases refused by us
2.4 Millie Boutique Sydney reserves the right to refuse access to our website if necessary.
2.5 Placing an order represents:
(a) Your acknowledgment that you have read and fully understood these Terms
(b) Your offer to purchase strictly under these Terms
(c) Your agreement that any Order Confirmation is based solely on these Terms
(d) Your commitment to comply with these Terms
3) Personal Use
You confirm that you will use our website to purchase products solely for your own personal, non-commercial use and not on behalf of any other person.
4) Prices
4.1 Product prices displayed on our website include delivery charges but exclude duties, taxes, fees, or other governmental charges. Shipments are "duty unpaid and untaxed."
4.2 Any additional customs duties, import VAT, or fees related to product delivery are your responsibility. Millie Boutique Sydney ships from outside your country of residence; please check with customer service before ordering to verify customs costs.
4.3 We aim to ensure accuracy in pricing and descriptions. Errors may occur; if so, we will notify you promptly.
4.4 We are not obligated to fulfill orders if pricing errors occur.
4.5 Prices may change over time but will not affect confirmed orders.
5) Placing an Order
5.1 Orders are subject to stock availability. An Order Confirmation will be sent if stock is available.
5.2 A binding contract is formed upon receipt of the Order Confirmation.
5.3 Multiple items may be shipped separately.
5.4 Millie Boutique Sydney may remove products or content from the website without liability.
5.5 Orders may be refused or canceled even after confirmation; full refunds will be issued if payment has been made.
6) Payment
6.1 Payments can be made via the methods displayed at checkout.
6.2 Promotional vouchers may be applied online.
6.3 Payment intermediaries may be used, and personal information may be shared securely with them.
6.4 You confirm that payment methods used are yours and have sufficient funds.
6.5 Unauthorized card use is not our responsibility.
6.6 Chargebacks are not permitted; you will indemnify Millie Boutique Sydney for any related costs.
7) Delivery
7.1 Orders are delivered to the provided address.
7.2 Delivery estimates are provided at checkout. Delays are not liable if beyond our control.
7.3 Risk transfers upon delivery unless caused by your breach.
7.4 Refusal or failed delivery attempts may incur additional costs.
7.5 Standard dispatch is within 2–5 days; delivery typically takes 5–8 business days, up to 4 weeks in rare cases.
7.6 Customs duties or import VAT are not included in prices. Buyers are responsible for compliance with importing laws.
8) Order Changes or Cancellation
8.1 Orders can be modified or canceled via email before packing.
8.2 Packed or shipped orders cannot be canceled. Returns can be made as outlined in Section 10.
8.3 Due to automated systems, cancellations before receipt of goods are only possible within 24 hours of ordering.
9) Defective Products
9.1 Products are standard, not custom-made.
9.2 Product descriptions and images are provided “as is.” Minor differences may occur.
9.3 Report defects via email with a photo.
9.4 Options include: (a) replacement with covered delivery or (b) full refund to the original payment method.
9.5 Non-defective returns may not be refunded.
10) Returns and Refunds
10.1 Our return policy allows returns within 30 days of receiving the product.
10.2 Return shipping costs are the customer’s responsibility.
10.3 Items must be unused, with labels intact, in original packaging.
10.4 Refunds are processed after product inspection.
10.5 Early refunds are possible after 16 weeks if goods have not been received.
11) Vouchers
11.1 Promotional vouchers or discounts may be applied at checkout.
11.2 Only one voucher per order is permitted.
11.3 Vouchers hold no cash value and cannot earn interest.
11.4 Returned orders will not reinstate voucher value.
12) Permitted Use
12.1 You must not misuse our website in any unlawful, harmful, or prohibited manner, including introducing malware, conducting data mining, automated scraping, or using bots.
12.2 Unauthorized access, fraudulent orders, or speculative orders are prohibited.
12.3 Information provided must be accurate and lawful.
12.4 Compliance with all applicable laws is your responsibility.
13) Links
13.1 Links to third-party sites are for information only and do not constitute endorsement.
13.2 Linking to Millie Boutique Sydney’s homepage is permitted if done legally and fairly.
13.3 Framing or unauthorized linking to non-homepage sections is prohibited.
14) Intellectual Property
14.1 All website content and structure are protected by intellectual property rights.
14.2 You may only use content for personal, non-commercial purposes.
14.3 Our trademarks cannot be used without prior written consent.
15) Data Protection
15.1 Our Privacy Policy governs data use and cookie usage.
15.2 Personal data may be shared securely with employees or partners as needed for service provision.
16) Viruses
16.1 We do not guarantee our website is virus-free.
16.2 You must use your own antivirus protection.
16.3 Introducing harmful code or hacking attempts is strictly prohibited.
17) Liability
17.1 Millie Boutique Sydney is not liable for indirect or consequential losses.
17.2 Liability is capped at USD $1,000 or 5x the product price paid.
17.3 Claims must be made within one year of occurrence.
17.4 Certain liabilities (death, fraud, gross negligence) cannot be excluded by law.
18) Indemnification
You agree to fully indemnify Millie Boutique Sydney for any claims or losses arising from breaches of these Terms or misuse of the website.
19) Force Majeure
Millie Boutique Sydney may terminate or adjust obligations during unforeseeable events beyond our control (e.g., natural disasters, strikes, cyberattacks).
20) Changes to Terms
Terms may change periodically. Continued use of the site indicates acceptance of updated Terms.
21) Breach of Terms
Breaches may result in warnings, order suspensions, blocking of site access, or legal action.
22) Suspension or Termination
Millie Boutique Sydney may suspend or terminate access to the site without prior notice if necessary.
23) Effect of Termination
Termination ends our service obligations immediately and does not entitle you to compensation for loss of access or rights.
24) General Provisions
24.1 Rights under these Terms cannot be assigned by you.
24.2 Invalid provisions will not affect enforceability of remaining terms.
24.3 Failure to enforce rights is not a waiver.
25) Applicable Law
These Terms are governed by the laws applicable to Sydney, Australia.
26) Definitions
“Order” means a product purchase request made through our website.
“Order Confirmation” means an email confirming receipt of your order.
“Payment Intermediary” refers to third-party payment processors.
“Product” refers to items offered on our website.
“Website” refers to Millie Boutique Sydney’s site infrastructure.
For questions about these Terms, our website, or our products, please contact us at info@millieboutique.com